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Tech Support


We take pride in delivering world-class tech support — with fast, responsive and effective data protection solutions from our experienced, knowledgeable and friendly U.S.-based experts.

Backed by a team of professional tech support engineers, Remote Data Backups is always available when you need it most.

Whether it’s an emergency data recovery, install, troubleshooting, advice or just a simple question, we’re always here to help when you need it most.

Urgent issue? Call us FREE 24/7 at 1-866-722-2587.

We even provide proactive email alerts and calls when we see your account needs attention. Our service really sets us apart. We value your time and strive to keep you from waiting on hold forever, or hassling with an annoying phone tree.

Many of our clients find the answers in the FAQ and Knowledge Base sections helpful for addressing basic questions and issues.

Was your server or computer destroyed without backup? Recovery from damaged equipment may still be possible. Connect 24/7 with a DriveSavers data recovery tech.

Tech Support Ticket Form

If you have a detailed technical issue, please complete the support ticket form below as thoroughly as possible to help us troubleshoot.

Name *
Account ID *
Phone *
Email *
Operating System Service Pack/Revision *
Type of Issue * Connection
Security Software Firewall
Message *
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