Remote Data Backups  
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Instructions

Customer Support
Make a Payment
Upgrade/Downgrade
Reinstall My Account
Contact Support
Account Control Panel
Remote Suppport
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Upgrading/Downgrading Your Backup Account

Please complete and submit the form below. Or call Support 8am-4pm MST.

We will bill your credit card for the amount of your new plan minus your remaining credit, continuing with your previous billing cycle (annual, quarterly or monthly). If you wish to change to a new payment billing cycle, please use the comments field.

Account Change Request Form

Please complete the account change form below. Bold field required.

Your Name Account ID
Your Email Your Phone  
New Size  
Billing Charge card on file Call for new card Unpaid account   (see below)
Comment

*Account Number: On the backup software home screen and in any RDB email.

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