Cancel My Account

We’re sorry to learn you would like to cancel our service. If you have an unresolved technical issue, please call us toll-free, 24/7 at 866.7.BACKUP and our expert technicians will do our best to fix your problem.

To notify us you are no longer interested in using your backup account, please complete and submit the form below. This quick process helps us better understand the needs of our clients so we continue to provide the best online backup service available.

Please Note: We do not provide refunds for accounts cancelled prior to the subscription expiration date.

  Account ID *
Reason for Cancelling *  
Confirmation *
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